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Before calling service personnel (continued)
Symptom Cause Correction
The player does not start
playback.
• No disc is inserted. • Insert a disc.
• An unplayable disc is inserted. • Insert a playable disc. (Check the disc type, colour system and region
number.)
• The disc is inserted upside down. • Insert the disc with the playback side down.
• The disc is not inserted securely. • Insert the disc securely in the disc holder.
• The disc is dirty. • Clean the disc.
• The parental lock function is set. • Cancel the parental lock function or change the parental lock level.
• The player is set to the external input
mode (AV input).
• To play a disc with the player, Normal needs to be set. Press MODE
repeatedly so that you can view playback picture.
Playback does not follow
the course of the disc’s
program.
• It is in the repeat playback mode,
memory playback, etc.
• These operations may prevent a proper progression of the contents.
Buttons do not work. • Power supply fluctuations or other
abnormalities such as static electricity
may interrupt correct operation.
• Turn the power on or off with the POWER switch. Or disconnect the
power cord and insert it into the wall outlet again.
This player does not
display the files stored
on a USB flash drive
connected.
• The mode of this player is set to “
”
or “
” .
• Change the mode of this player to “
”.
• This player does not recognize a USB
flash drive connected.
• Use a USB flash drive that this player supports.
The remote control does
not work properly.
• The remote control is not pointed at
the remote sensor of the player.
• Point the remote control at the remote sensor of the player.
• The remote control is too far from the
player.
• Operate the remote control within about 3 m (9.9 feet).
• The batteries in the remote control are
exhausted.
• Replace the batteries with new ones.
• The player’s remote sensor is exposed
to a strong light source such as direct
sunlight or other illumination.
• Avoid the player from being exposed to a strong light source.