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Troubleshooting Guide
Trouble Checks and Adjustments
No power to external
drive
Player does not operate
CompactFlash card will
not play or you cannot
insert it all the way into
the player
Player repeats same track
or all tracks
Player plays tracks in ran-
dom order
Player plays audio with
DSP sound
Player pauses during play
Long delay between
songs
Songs not in same order
as CD
Audio distorted at high
volume
Player displays "Config
File Not Found"
Poor radio reception
Radio auto search does
not stop
• Check all connections. See page 4.
• Make sure computer is turned on and plugged into an
operating outlet.
• Batteries may be weak. Install new batteries.
• Remove batteries and hold down one or more buttons for
several seconds to drain the microprocessor inside the player to
reset it. Reinstall the batteries and try player again.
• Make sure card is inserted correctly into player--top facing in
and front facing the front of player. Do not force.
• Card is not encoded with compatible audio format (MP3, G2,
or other compatible format).
• Card may be damaged.
• Card may need to be defragmented (or reformatted--this
will erase all data on the card).
• Repeat play is turned on. Press MODE to change the play
mode.
• Shuffle play is turned on. Press MODE to change the play
mode.
• Program play is turned on. Press MODE to change the play
mode.
• Press DSP to change the DSP mode. Make sure equalizer is
set to your preferences.
• Press PLAY to resume playback.
• May be alternating between MP3 and other formats. Try
grouping songs by format, and then transfer the files.
• Songs are listed in order they were transferred to
CompactFlash card.
• In equalizer mode, reduce the BASS gain.
• Switch from BASS BOOST mode.
• Reduce volume.
• Transfer files to CompactFlash card using MusicMatch
Jukebox or RealJukebox software.
• Ensure headphones are plugged in the plug.
• Straighten the headphone cord and re-orient the cable
• Turn off nearby electrical appliances, such as hair dryer,
vaccuum cleaner, microwave, flurescent lights.
• Press PLAY to switch to FM mono.
• Move to another area for stronger signal reception
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