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Firstly, please check if your network is smooth enough. If your network is OK,
then the channel that you are watching might not gain enough signals to play.
You may try later or change a channel to watch.
Why didn’t my alarm clock ring when time is up?
Please check the set up state of your alarm clock and make sure it has been
turned on and there is an alarm clock icon on the alarm clock setting interface.
Then please make sure that the TV battery has power and the TV is working.
What’s the biggest capacity of memory card (Micro SD card) ?
4GB
Customer Management
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Why the channel was stuck or even can’t be watched?
25