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Troubleshooting
In These Cases Check the following points
Check this list for a possible troubleshooting solution before calling for service.
• Is the selected dock adapter compatible to your iPhone/iPod?
• Is the dock adapter properly mounted on the unit? Make sure to mount the
dock adapter properly.
• AC adapter is not inserted securely. Plug in securely.
• Is the connector plug of the unit firmly inserted into the connector port of
the iPhone/iPod?
• Is the iPhone/iPod properly functioning? Test the iPhone/iPod functions in
stand-alone condition.
• Is the connector plug of the unit firmly inserted into the connector port
of the iPhone/iPod?
• Is the AC adapter plug firmly inserted into DC IN jack of the unit?
• The path between the remote control and the sensor on the unit is
blocked.
• The battery of remote control is exhausted.
• Remove and reconnect the AC power plug and turn on the system again.
Hard to listen to broadcasts
because of noise.
No sound output.
• The antenna is not properly extended or positioned.
• Tune to the correct radio channel/frequency.
• Making sure the antenna is further away from any equipment that may be
causing the noise or interference.
Cannot set the iPhone/iPod.
Power does not come on.
Cannot operate iPhone/iPod.
iPhone/iPod cannot be
charged.
The system does not react
when the buttons are
pressed.
Unable to operate the
System from the remote
control.
• Check if the volume level is set to the minimum.
• Check if the volume level of your Bluetooth device connected to the system is
set to the minimum.
• Check if the volume level is muted. Press MUTE button on the unit again to
restore the sound output.
• Check to make sure your Bluetooth device is not muted.
• After the indicator blinks quickly for 3 seconds, the system enters the protection
mode. The unit may be turned on for long time. Decrease the volume level on
your external audio system, and then turn on the system again.
The system is suddenly
powered off in AUX mode.