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Additional Information
Troubleshooting
Should any problem persist after you have checked these symptoms, consult your nearest Sony
dealer.
Power
Symptom Cause and/or corrective action
The rechargeable battery cannot
be charged.
The rechargeable battery is not inserted in the battery
compartment. Insert the rechargeable battery (
page 11).
The terminals of the charging stand are dirty. Wipe them with a
soft, dry cloth (
page 35).
The CD is playing. Turn it off (
page 17).
The CD player is not placed correctly on the charging stand.
Place the player on the stand securely and make sure that the
OPR lamp lights up (
page 11).
Sound
Symptom Cause and/or corrective action
The volume does not increase
even if you turn the VOL
+/– control on the remote in the +
direction repeatedly (even if you
press VOL + repeatedly on the
player).
“AVLS” is set to “ON.” Set it to “OFF” (
page 27).
“AUDIO OUT” is set to “LINE OUT.” Set it to
“HEADPHONE” (
page 28).
No sound, or noise is heard.
Connect the headphones/earphones plugs firmly.
The plugs are dirty. Clean the headphones/earphones plugs
with a dry soft cloth periodically.
The volume cannot be adjusted.
“AUDIO OUT” is set to “LINE OUT.” Adjust the volume
using the volume control on the connected device, or set
“AUDIO OUT” to “HEADPHONE” (
page 28).
A rustling noise is heard from
the CD.
Close the lid of the battery compartment firmly (
page 11).
When using the player with a
stereo system connected, the
sound is distorted or noisy.
“AUDIO OUT” is set to “LINE OUT.” Adjust the volume of
the connected device (
page 28).
“AUDIO OUT” is set to “HEADPHONE.” Adjust the volume
on the player (
page 28).
EQUALIZER items cannot be set
up.
“POWER SAVE” is set to “2” (
page 28).
Continued
31
Additional Information
D-NE20/NE20LS.GB.2-318-320-15(1)