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ModelName: Falcon_E
PartNumber: 4-164-613-11
124
124
Troubleshooting
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The computer is running another software other than the one used for transferring.
Dis
connect the USB cable, wait a few minutes, and reconnect it. If the problem
persists, disconnect the USB cable, restart the computer, and then reconnect the
USB cable.
[Co
nnecting] or [Connected USB (MTP)] may not appear on the player, depending
on the software environment that is running on your computer.
Ac
tivate Windows Media Player, or Windows Explorer.
Af
ter prescribing the remedies above, if the problem still persists, press the RESET
button of the player and reconnect it to the computer by using the supplied USB
cable.
Data cannot be transferred to the player from your computer.
T
ra
nsferring may be stopped due to noise, such as static electricity, etc. This
happens to protect data information.
Dis
connect the player, then reconnect it.
If y
ou transfer files by drag-and-drop on a computer that does not have Windows
Media Player 11 installed, only a limited amount of files (AAC, video files, etc.) may
be transferrable by drag-and-drop.
I
n
stall Windows Media Player 11 from the Windows Media Player download
site, then transfer files by drag-and-drop again. Before installing Windows Media
Player 11 on your computer, make sure to check whether your software or service
corresponds to Windows Media Player 11. For details on usage, or support on
Windows Media Player, visit the following web site:
http://support.microsoft.com/
Th
e US
B cable is not connected to a USB connector on your computer properly.
Dis
connect the USB cable, and then reconnect it.
Ther
e is not enough free space in the built-in flash memory.
De
lete any unnecessary data to increase free space.
So
ngs with a limited playing period or play count may not be transferred due to
restrictions set by copyright holders. For details on the settings of each audio file,
contact the distributor.
Ab
normal data exists on the player.
Tra
nsfer usable files back to your computer and format the built-in flash memory
on the player (
p.
109).
Yo
u may not be using the supported software to transfer data to the player.
In
stall the supported software and use it to transfer data.
Continued