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Symptom
The computer/player does not
operate normally when connected.
Cannot check-out.
There are only a few songs I can
check-out. (The recordable time is
short.)
Cannot check-in.
Check-in starts automatically when
the player is connected to the
computer.
Cause/Remedy
c
If you are connecting both devices with a USB hub or a USB
extension cable, normal operation is not guranteed. Please use
only the supplied dedicated USB cable.
c
If your computer has two or more USB terminals, try other
terminals.
c
The dedicated USB cable is not fully plugged in. Disconnect
the dedicated USB cable and re-connect it.
c
Make sure that your player is attached on the USB cradle
correctly. Otherwise, re-attach your player to the USB cradle.
c A song cannot be checked-out more than three times. Check
the song back in from one of your other portable players so that
checking-out is enabled again.
c The available memory space in the Network Walkman may be
insufficient. Check-in unnecessary songs to make more memory
space.
c
You may be trying to check-out 100 or more songs to the
Network Walkman. The maximum number of songs that can
be checked-out to the Network Walkman is 99.
c If the song has a limited playing period or playing count, you
may not be able to check it out to the Network Walkman,
depending on the restrictions set by the copyright holders. For
details on the settings of each song, contact the service, or see
the OpenMG Web site.
c The free memory space of Network Walkman may be less than
the data of the song you want to check-out. Check-in
unnecessary songs to make more memory space.
c The songs can only be checked-in to the computer from which
they were checked-out.
c If a song is deleted from the computer, it cannot be checked-in.
c If you delete songs using another computer’s OpenMG Jukebox
software, when you reconnect to your computer, the OpenMG
Jukebox software will register those songs as checked-in, and
the remaining available check-out count is restored.
Cause/Remedy
c Sometimes, during normal conditions, the player becomes
slightly warm.
c The USB cradle may get warm and it is not a failure.
Other
Symptom
The player gets warm.
The USB cradle gets warm.