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NWZ-B133 / B135 / B133F / B135F. GB. 3-877-773-11(1)
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51
NWZ-B133 / B135 / B133F / B135F. GB. 3-877-773-11(1)
Symptom Cause/Remedy
The transferred songs cannot be
found.
• The buil
t-in flash memory of the player was formatted using
Windows Explorer.
Format the built-in flash memory using the “Format” menu
of the player (
page 46).
• Th
e pla
yer was disconnected from the computer while files were
being transferred.
Transfer usable files back to your computer and format the
built-in flash memory using the “Format” menu of the player
(
page 46).
There is no sound from the right
channel of the headphones. Or the
right channel sound is heard from
both sides of the headphones.
• Th
e head
phone jack is not fully inserted.
If the headphones are not connected correctly, sound will not
be output properly. Connect the headphones into the jack
until it clicks (
page 10).
Playback has stopped suddenly. • Th
e rema
ining battery power is insufficient.
Charge the battery power by connecting to the computer (
page 14).
The player cannot format. • The remaining battery power is low or insufficient.
Charge the battery power by connecting to the computer (
page 14).
Display
Symptom Cause/Remedy
The title of a song is not
displayed correctly.
• If unsu
pported characters are included in the title, the title will
be displayed without the unsupported characters.
Rename the title with appropriate characters on the computer.
Troubleshooting (continued)
Symptom Cause/Remedy
“Unknown” is displayed for a
title.
• The tit
le has no name.
Select the song or the file from the “Folder” list.
Garbled characters are displayed. • The wro
ng language is selected.
Select the correct language from “Language” (
page 45),
and then transfer data to the player again.
Power
Symptom Cause/Remedy
The power does not turn on.
• The HOLD sw
itch is set to the direction of the arrow (
).
Slide the HOLD switch to the opposite direction of the arrow
(
) (
page 11).
• I
f you p
ress the
button immediately after turning off the
player, the player does not start due to the shutting down
process. Wait for a few seconds, then turn on the power.
• Th
e rema
ining battery power is insufficient.
Charge the battery power by connecting to the computer (
page 14)
.
If the player does not react, even after charging the battery,
press the RESET button to reset the player (
page 47).
• D
elete unn
ecessary files.
Delete unnecessary files until the combined total of files and
folders becomes 2,000 or less.
At least 20 MB of free space is necessary to function normally.
If you want to check the free space, open [My Computer] –
[WALKMAN] or [Removable Disk], right-click [Storage Media]*
1
to
display the menu, and then select [Properties].
*
1
Data hierarchy may differ, depending on your computer environment.
Troubleshooting
Operation (continued)
Continued