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Troubleshooting
If you see this on the screen: Try this:
Updating •Your radio is being updated with the latest
encryption code. Wait until the update is done.
•You may be trying to tune to a channel that is
blocked or unavailable. Tune to another channel.
— •No program information, such as artist name,
song title, or channel exists.
If this happens:
•Try this:
You do not receive all the
channels to which you subscribed
•If you have not yet activated your service, refer
to the Activation section in the User Guide
which accompanied your radio.
No audio •Check all cables between your radio and your
home stereo system or powered speakers for a
firm and secure connection.
•Ensure you have selected the proper input
source on your home stereo system.
•Increase the audio level of the radio. Refer to
the User Guide which accompanied your radio
for instructions.
Audio sounds too soft •Raise the volume of your home stereo system
or powered speakers, or increase the audio level
of your radio until the sound quality improves.
Refer to the User Guide which accompanied
your radio for instructions.