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Tech Support
Check out the Tips & Troubleshooting section. If that doesn’t help, go to
for more information.
When you contact us for support, please include as much information as you can
from your packaging material. This will allow us to help you more quickly.
Learn More
You can also visit us on the web at http://www.sandisk.com to learn more about your player as well as
other SanDisk products.
SanDisk Manufacturer’s Limited Warranty (except EMEA)*
SanDisk warrants to the end user, that this product, excluding content and or software supplied with or on the product,
will be free from material defects in manufacture, will conform to SanDisk’s published product specifications and be fit
for normal use during the Warranty Period specified in the table commencing on the date of purchase provided that the
product is legally placed on the market.
To make a warranty claim please contact SanDisk at the telephone number in the table or support@SanDisk.com within
the Warranty Period and provide proof of purchase (showing date and place of purchase and name of the reseller)
and product name, type and number. You may return the product after first obtaining a Return Material Authorization
number and following any other guidelines listed. For further information see www.sandisk.com and select “support”.
SanDisk may at its option repair this product or provide you with an equivalent product; and if unable to repair or
replace the product, will refund the purchase price. SanDisk will not be liable for indirect or consequential damage
(including loss of data), or for damage caused by improper use (including use in an incompatible device and use not
in accordance with the instructions), or by improper installation, unprofessional repair, modification or accident. This
constitutes SanDisk’s entire liability which will never exceed the price you paid for it, plus the necessary costs you made
for the warranty claim. SanDisk products must not be used in applications where failure could threaten injury or life,
such as life support systems. SANDISK DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES TO THE FULLEST
EXTENT PERMITTED BY LAW. IF SANDISK CANNOT DISCLAIM IMPLIED WARRANTIES UNDER APPLICABLE
LAW, THEN TO THE EXTENT POSSIBLE, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE
EXPRESS WARRANTY. THE WARRANTY DURATION ON ANY REPLACED PRODUCT WILL BE THAT PORTION OF THE
WARRANTY PERIOD REMAINING ON YOUR ORIGINAL PRODUCT.
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