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The software doesn’t work
● Refer to the recommended PC specifications.
yepp does not work and the LCD displays nothing.
● Check the battery capacity
● Check to see if the battery is inserted to the right poles ,
In PLAY mode, music is not played after pressing the button
● Verify that the device is currently set to Music mode.
● Check to see if MP3 or WMA files are saved in the built-in memory.
● Check to see if the HOLD switch is locked.
● Check if the REC button is on.
Files cannot be downloaded.
● Check to see if the driver is installed correctly in the computer.
● Check the connection between yepp and computer.
● Check and/or replace the battery, turn on the yepp's power.
Backlight does not work.
● Check the backlight setup.
● When the battery power is low, the backlight will go out.
The buttons do not work.
● Check setting of Hold switch.
yepp keeps being turned off.
● In Stop mode, the power is automatically turned off after ten seconds (changes depending on settings).
● Check to see if there are files saved in it.
Something’s wrong with play time displayed during Play mode.
● “VBR SONG” message is displayed while VBR (Variable Bit Rate) file is playing.
LCD window is dark
● Check Contrast
Yepp doesn’t work even though the power switch is set to On.
● Try pushing the power switch down to Off and then pushing it back up to On.
Strange characters are displayed on the screen during playback.
● Change the font settings in the Download List Window to the correct font.
Tr oubleshooting