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• Make sure you select the correct wireless router name on the “Choose wireless
network” screen.
• Make sure you input the correct password, if your network is security-enabled
(password is case sensitive).
• If you have turned o SSID broadcasting on your wireless router, you can add
your network by selecting “My network is not shown” from the “Select wireless
network” screen.
If you can’t hear sound:
• Make sure the connectors on the cables between your Roku player and your
TV or home theater receiver are pushed in all the way.
• Make sure the volume on your TV or home theater receiver is turned up and
isn’t on mute.
• If you connected your Roku player to a home theater receiver, make sure you
receiver is turned on.
• Make sure the input on your TV or home theater receiver matches the output
(HDMI or analog audio) used with your Roku player.
If the Roku remote control isn’t functioning:
• Try moving closer to your Roku player.
• Make sure the batteries are working and inserted properly (see Step 2).
• Make sure your remote is paired (see next section) with the Roku player.
• If the status light on the front of your Roku player flashes once each time you
press a remote button, the problem is not with the remote.
Troubleshooting (continued)