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Rio Forge
Chapter 6 Help
:: Troubleshooting
Customer Service Information
The FAQs below will help you solve common issues with your player. If you do not find the answers you need here,
you can contact our Customer Service Department via any of the following methods:
Web: www.rioaudio.com/support
Technical Support Telephone (United States): (254) 299-2759
Technical Support Telephone (United Kingdom): 0207-744-0802
Technical Support Telephone (Canada): (905) 305-6565
Customer Service (United States): (254) 299-2759
Customer Service (United Kingdom): 0207-744-0802
Customer Service (Canada): (905) 305-6565
Customer Sales/Presales (United States): (866) 286-3662
Customer Sales/Presales (United Kingdom): 0207-744-0802
Customer Sales/Presales (Canada): (905) 305-6565
With every Rio product you receive the following support services:
• Unlimited access to the Rio web-based technical information resources, available 24 hours a day every day at
http://www.rioaudio.com/support. Here you will find FAQ files, product updates, and other useful information.
• Unlimited e-mail support for the duration of your Rio product hardware warranty period.
• Access to the latest software updates and enhancements for Rio products via our website.