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Troubleshooting Tips
Problem Solution
System doesn’t turn on • Make sure power cord is securely plugged into the AC power outlet (or
that the batteries are fresh).
• When operating on batteries, make sure the AC power cord is unplugged
from the AC power jack on the back of the main unit.
• Unplug the unit for a moment, and then plug it back in.
• Check the outlet by plugging in another device.
No sound • Adjust volume setting.
• Press MUTE on the remote (Model RP-7984 only).
• Check for proper connection of speaker wires.
• Make sure you’ve selected the correct function: CD, TAPE, or RADIO
Poor radio reception • Adjust the FM whip antenna for better FM reception .
• Rotate the unit to achieve better AM reception.
• Try turning off electrical appliances near the unit, such as hair dryers,
vacuum cleaners, or fluorescent lights.
CD doesn’t play • Make sure the tray contains a disc.
• Try another disc.
• Make sure that disc’s label is facing up.
• Make sure that Pause mode is not activated.
• Make sure DISC function is selected.
CD sound skips • Clean the disc (as explained in “Care and Maintenance”).
• Check disc for warping, scratches, or other damage.
• Check for vibration or shock that may affect the unit; move system if
necessary.
Distorted or noisy recordings • Inspect the recording head and clean it if necessary.
• Demagnetize recording head (as explained in “Care and Maintenance”).
Remote control won't work
• Be sure the unit is plugged into a working AC outlet.
• Press POWER button to assure that the system is on.
• Press the FUNCTION button on the remote until desired function is
selected: CD, TAPE, or RADIO.
• Replace batteries if they are weak. Assure that batteries are installed in
the directions indicated on the back of the remote.
• Point the remote control directly at the remote sensor while pressing
buttons.
• Move closer to system while using the remote control.
• Move any obstacles between the remote and the system.