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Song information is not showing correctly.
• Song information may not match your current player’s language setting. Change the language setting.
The player reports that it is full.
• You have filled the capacity of the internal memory of the player.
Cannot playback tracks on the player.
• Make sure audio tracks are encoded in the mp3 or Windows Media formats at supported bitrates.
• Bitrates support by the player:
mp3 – 32 to 320 kbps
wma – 48 to 192 kbps
• WMA files may be DRM protected and this player does not support playback of protected files.
Cannot find tracks which copied to the player.
• Perform a profiling to sort all music files in the player (Home => Settings => Profiling).
Cannot play Audible files.
• Make sure the file format is correct. The player only supports .AAX Audible files. Audible files must be
transferred to the Audible folder in the player for proper playback.
Voice recording stops automatically after 5 hours.
• Maximum duration for each recording is 5 hours. Start a new recording after the maximum duration has
reached.
For your records
Keep your sales receipt for proof of purchase to obtain warranty parts and service.
In the event that service should be required, you may need both the model number and the serial number.
In the space below, record the date and place of purchase, and the serial number:
Model No.
Date of Purchase
Place of Purchase
Serial No.
Visiting RCA website
Please visit www.rcaaudiovideo.com for:
• Product registration
• Latest software and firmware
• Latest RCA easyRip software
• User manual
• Frequently asked questions (FAQ)
• Customer service and technical support information