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Additional information
Tips and troubleshooting
Cannot delete files on the player.
• You can delete files on the player using your computer.
1. Connect the player to your computer.
2. Open the player in Windows Explorer and navigate to the folder containing the files.
3. Select the files you want to remove and then press the Delete key on the keyboard of your PC.
• For deleting files from the player, refer to Option menu from page 17-22 for details.
Player repeats same tracks or all tracks.
• Repeat play is turned on. Press
during playback to show the Option menu and select Repeat Off. You
can also press
to return to Home menu. Then press + or – to select Settings and press to enter the
settings menu to select Repeat Off.
Audio distorted at high volume.
• Change the Equalizer mode to Flat.
• Turn down the volume.
The audio tracks on my player keep skipping or popping.
• You’ll need to rip the audio track again– make sure you close all other applications on your PC when you
record.
• Try recording with Error Correction setting turned on.
Player turns itself off.
• Your player turns itself off if you leave it in pause mode or navigation mode for the duration specified in
PowerSave setting.
The player cannot be turned on.
• Battery is empty, please recharge.
• Ensure the Power/Lock Slider is not in the Lock position.
• Reset the player by removing and re-installing the battery.
• If the player will not turn on after resetting, perform a firmware upgrade to restore it.
• Please go to www.rcaaudiovideo.com for more helpful troubleshooting tips.
Player does not respond to key presses.
• If your player stops responding to key presses, you can reset it by removing and re-installing the battery.
Most of your settings will be preserved; only the settings that you have changed after your last power off
will be lost.
• This player may temporarily cease to function if subjected to electrostatic disturbance. To resume normal
operation, it may be necessary to cycle the power off and back on or perform a reset by removing and
re-installing the battery.
• Make sure the Lock function is not activated.
Player cannot play WMA songs.
• Secure music is not supported in this player.
Player cannot play AAC songs.
• Visit www.rcaaudiovideo.com to download the latest firmware for the player to support the playback of
AAC songs.
The player takes a long time to read files in a folder.
• File reading may take longer if too many files are put in a single folder. Re-organize your files into a
number of folders.