RCA F27718, F32718, F36718, MR68R718 Handheld TV User Manual


 
Chapter 5 55
Other Information
Troubleshooting
The channel might be empty change channels.
If youre watching your VCR and its connected with coaxial cable to the CABLE/ANTENNA jack, tune the TV to channel 3 or 4
(whichever channel is selected on the 3/4 switch on the back of your VCR). Also check to make sure the TV/VCR button on the
VCR is in the correct mode (press the TV/VCR button on your VCR).
If youre trying to watch content from a component thats connected to the TV (like a DVD player or VCR), press the INPUT button
on the remote control until the content appears.
Sound okay, picture poor
Check antenna connections. Make sure all of the cables are firmly connected to the jacks.
Try adjusting sharpness function to improve weak signals. Go to page 49 for more instructions.
Black box appears on the screen
Closed-captioning might be on. Check the Closed-Caption Display control panel in the Screen menu. Go to page 50 for more
instructions.
Every time I turn on the TV, the Guide is on the screen
The GUIDE Plus+ system automatically appears on the screen when you use the TV button on the remote to turn on the TV. You
can turn off this feature by pressing GUIDE on your remote control and then select the Menu bar. Press the right arrow button to
select Setup. Choose Review options and select OFF.
Cant see commercial skip timer
If closed-captioning is on, skip timer does not stay on-screen. To turn off closed-captioning, go to page 50.
GUIDE Plus+ System Problems
GUIDE Plus+ setup wont switch to channel 9 for VCR and/or channel 02 cable box
Make sure you have removed the Demo Pin from the G-LINK jack. Check to see if the G-LINK wands are positioned correctly in
front of components remote sensors.
GUIDE Plus+ system control of cable box is slower than direct control of the box itself. Keep this in mind when changing channels.
You may have an incorrect GUIDE Plus+ Channel Lineup. The guide may get out of sync with the cable provider. Use the GUIDE
Plus+ Setup in the GUIDE Plus+ Menu to change the zip code to 99999. Turn the TV off for 10 minutes. Use Setup again to change
the zip code back to the correct value. If asked, be sure to select the correct channel lineup from the on-screen list.
Program information doesnt download
Review your setup information and make sure its correct. Press MENU on the remote and select GUIDE Plus+ Setup. Go to page 16
for detailed instructions about the GUIDE Plus+ Setup menus.
The TV must be off to download information. Leave your TV off overnight, for at least 10 hours, to receive the initial download for
your area.
If youre using a cable box, leave it on so you can receive program information.
Scheduled Watch or Record doesnt occur
Check Schedule for timer conflicts. Go to page 32 for instructions.
Make sure the wands of the G-LINK cable are placed in front of the remote sensor(s) on the component(s).
Make sure your VCR is turned off during the time youve scheduled to record a program because the system turns the VCR on when
it starts recording (if its already on when recording starts, the system will turn it off).
Make sure there is a tape in the VCR and that the VCR is connected properly.
Be sure that you set up the VCR in the GUIDE Plus+ Setup menus. If you dont complete the Configuring for a VCR steps
successfully, the Record option wont be available. Go to page 19 for detailed instructions.
If a cable box is attached to your TV, make sure you set it up correctly in the GUIDE Plus+ Setup menus. Go to page 17-18 for
detailed instructions.
The Remote Control Doesnt Work
Something might be between the remote and the remote sensor on the component. Make sure there is a clear path.
Maybe the remote isnt aimed directly at the component (TV or VCR) that youre trying to operate.