12 EN
6 Troubleshooting
If SOUNDDOT is not working properly or the
display freezes, you can reset it without losing
data:
How do I reset SOUNDDOT?
• Insert a pen tip or other object into the
reset hole on SOUNDDOT. Hold until the
player shuts down.
• If the reset option is unsuccessful, recover
SOUNDDOT through Philips Device
Manager:
1 On your PC, launch Philips Device
Manager.
2 Enter the recovery mode:
a Switch off SOUNDDOT.
b Press and hold the volume button
, and then, connect SOUNDDOT
to your PC.
c Keep holding the button until
Philips Device Manager recognizes
SOUNDDOT and enters the
recovery mode.
3 Start the recovery process:
a On Philips Device Manager, click the
Repair button. Follow the onscreen
instructions to complete the recovery
process.
b When the recovery is completed,
disconnect SOUNDDOT from your
PC.
4 Restart SOUNDDOT.