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10 Troubleshooting
If the GoGear Mix is not working properly or
the display freezes, you can reset it without
losing data:
How do I reset the GoGear Mix?
Insert a pen tip or other object into the •
reset hole located at the bottom of the
GoGear Mix. Hold until the player shuts
down.
If the reset option is unsuccessful, follow •
the steps how to recover the GoGear
Mix with the Philips Device Manager:
1 On your computer, select Start >
Programs > Philips Digital Audio Player
> GoGear Mix Device Manager > Philips
Device Manager to launch the Philips
Device Manager.
2 Turn off the GoGear Mix before you
continue.
3 Press and hold the volume button
while you connect the GoGear Mix to
your computer.
4 Keep holding the key until the Philips
Device Manager acknowledges the
GoGear Mix and enters the recovery
mode.
5 On the computer, click the Repair
button and follow the instructions of the
Philips Device Manager to complete the
recovery process.
6 When the recovery is completed,
disconnect the GoGear Mix from your
computer.
7 Restart the GoGear Mix.
Troubleshooting
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