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10 Troubleshooting
Warning
Never remove the casing of this apparatus. •
To keep the warranty valid, never try to repair the system yourself.
If you encounter problems when using this apparatus, check the following
points before requesting service. If the problem remains unsolved, go to
the Philips web site (www.philips.com/welcome). When you contact Philips,
ensure that the apparatus is nearby and the model number and serial number
are available.
No power
Ensure that both plugs of the mains cord are properly connected. •
Ensure that there is power at the AC outlet. •
Check if the built-in battery is drained. •
No response to the remote control
Ensure that the path between the remote control and the player is •
clear from obstacles.
From a close distance, point the remote control directly at the player. •
Replace the remote control batteries. •
The function does not work for this disc. Refer to the disc •
instructions.
No sound
Adjust the volume. •
TV reception with Black and White picture or no sound
Ensure that you set the TV system and TV sound correctly according •
to local TV broadcast specifications. If you do not know the
information, contact local TV broadcast authorities for help.
USB device not supported
The USB device is incompatible with the unit. Try another one. •
Cannot display some files in USB device
The number of folders or files in the USB device has exceeded a •
certain limit. This phenomenon is not a malfunction.
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