Filter
Top Products
27EN
English
9 Troubleshooting
If you contact Philips, you will be asked for the model and serial
number of this player. The model number and serial number are at
the bottom of this player. Write the numbers here:
Model No. __________________________
Serial No. ___________________________
No picture.
Refer to the TV user manual for how to select the correct •
video input channel
No sound output from the TV.
Make sure that the audio cables are connected to the audio •
input sockets that are grouped with the selected video input
sockets.
The contents of the USB storage device cannot be read.
The format of this USB storage device is not supported. •
The supported memory size is 1TB maximum. •
Make sure that this player supports these files. (Refer to •
“Specifications” > “Playable media”)
DRM-protected video files that are stored on a USB/SD •
storage device cannot be played through an analog video
connection (for example, composite). You need to use an
HDMI connection to play these files.
DivX subtitles are not displayed correctly.
Make sure that the subtitle filename is the same as the video •
filename.
Make sure that the DivX video file and the subtitle file are •
saved under the same directory.