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Trouble
Reception icon “Antenna” is not
shown
Displayed Temperature data is
different from other measuring
instruments
- Clock time is not correctly
set; and/or
- Reception icon “Antenna”
displays as “No reception”
TROUBLESHOOTING GUIDE — RM962
Warning:
- For other cases not listed in the above, feel free to contact our help line
- Do not dissemble the unit. This will void the warranty
Possible Cause
Auto-reception of clock radio signal has
been disabled
(1)The measurement method is different
(2)The area under evaluation is different or
being influenced by climate
The clock radio signal is not received because:
- Electromagnetic interference exist, or the
Main Unit is located within reinforced
concrete wall or shadowed area location
- Orientation of placement is not at
optimum position for reception of clock
radio signal
Remedy
Enable this function by following the
instructions in the User’s Manual
(1)Use the same instruments with
consideration of the tolerance of
readings
(1)Place the 2 instruments very closely for
a time period (no less then 30 minutes),
avoiding direct light and air movements
- Locate the Main Unit far from PC,
mobile phone etc and re-locate it near
the window sill. Wait at least 24 hours
(note: during night-time signal is less
attenuate particularly after raining)
- The clock radio signal is searched at
1:00, 2:00, 3:00, 9:00, 15:00, 21:00
every day automatically
- To force the signal reception please refer
to instructions in the User’s manual