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Digital Entertainer Model EVA700 User Manual
Troubleshooting 5-3
v1.0, May 2006
Windows Media Connect Firewall Conflict
If you are using Windows Media Connect and the built-in Windows firewall, the
firewall automatically opens the ports needed to communicate with the digital
entertainer.
For other firewalls, you might need to open the following ports:
For security reasons it is better to open the ports only for your private and auto IP
addresses. For more information, see the Microsoft website at
http://www.microsoft.com.
Physical Connectivity
This section explains how to troubleshoot the Ethernet link, wireless link, and the
IP address.
Ethernet Link
The digital entertainer expects to be connected to a hub, switch, or router using a
standard Ethernet cable. If you want to connect the digital entertainer directly to a
PC, either use a crossover Ethernet cable, or press the Uplink button on the back
of the digital entertainer so that the button is in a pushed-in position.
If connecting to your network using Ethernet, the link LED on the back of your
digital entertainer and on your hub or router should both be on. If not, try the
following:
• Make sure that the Ethernet cable connections are secure at the router and at
the hub or workstation.
• Make sure that power is turned on to the connected hub or workstation.
• If connecting directly to a PC, make sure that the Uplink button on the back of
the digital entertainer is in the correct position.
Protocol Ports
Transmission Control Protocol (TCP)
2869, 10243
User Datagram Protocol (UDP)
1900, 10280, 10281, 10282, 10283, 10284