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TROUBLESHOOTING GUIDE (CONTINUED)
SYMPTOM CAUSE SOLUTION
No buttons work.
The Lock feature is Slide the Lock switch to the
activated. unlock position.
Unit needs to be reset Reset unit and/or
or firmware needs to be update firmware, see
updated. pages 36-37.
Unit acting erratically. Unit needs to be reset Reset unit and/or
or firmware needs to be update firmware, see
updated. pages 36-37.
WMA files with DRM Incorrect downloading See pages 15-16 to
cannot playback. methods. download WMA files with DRM.