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TROUBLESHOOTING GUIDE
If you experience a problem with this unit, check the chart below before calling for service.
SYMPTOM CAUSE SOLUTION
Unit will not Dead battery, or not Replace battery and install
turn on. installed properly. properly.
Lock switch is in the Slide switch to the Unlock posi-
Lock position. tion.
No sound. Headphones are not Insert headphones.
inserted.
Volume is set too Raise the volume.
low.
The MP3 or WMA files Download uncorrupted
are corrupted. files.
FM distorted. Station not tuned. Retune station and extend
headphone wire.
Download Failure. Damaged USB cable. Replace cable.
The computer is not The USB cable is Make sure USB cable is
recognizing the not securely connected. securely connected.
player.
Driver is not installed Install driver and/or see
or computer is not pages 9 through 14 for
compatible. compatibility.
WMA files with DRM Incorrect downloading See pages 15 through 16 to
cannot playback. methods. download WMA files with DRM.