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The player does not respond to – Aim the Remote Control directly at the sensor
the Remote Control on the front of the player.
– Reduce the distance to the player.
– Replace the batteries in the Remote Control.
– Re-insert the batteries with their polarities (+/–
signs) as indicated.
Buttons do not work – To completely reset the player, unplug the AC
cord from the AC outlet for 5-10 seconds.
Player does not respond to some – Operations may not be permitted by the disc.
operating commands during playback. Refer to the instructions of the disc jacket.
DVD Player cannot read – Use a commonly available cleaning CD/DVD to
CDs/DVDs clean the lens before sending the DVD Player for
repair.
Menu items cannot be selected – Press STOP twice before selecting System Menu.
– Depending on the disc availability, some menu items
cannot be selected.
Unable to play DivX movies – Check that the DivX file is encoded with DivX 3.11,
4.x and 5.x encoder.
No sound during DivX movies playback – The audio codec may not be supported by the DVD
player.
Troubleshooting
Problem Solution
01-30 MDV430_Eng1 28/09/2004, 2:26 PM29