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Before first use and after charging up your unit, we recommend you
to press the Reset Button located between the USB port and
Headphone Jack to correctly initialize it.
In case of an erroneous display or prolonged abnormal behavior
during normal use, you can also safely restore it to its factory preset
conditions by pressing the Reset Button. Please note that all personal
settings including current time, alarm time and sleep session will be
cleared. So, be sure to set up the clock again according to previous
sections above.
TROUBLESHOOTING
Problems Possible Solutions
Unit does not turn on
The battery may be exhausted.
Please connect the player to
your computer USB port for
recharging. Try to restart it 10
minutes later. It takes about 3
hours to fully recharge an
exhausted battery.
No sound coming from the
earbuds when playing music or
video files
- Make sure the volume is not
set to zero and check out the
connection between earbuds
and the unit.
- Music file may be corrupted.
Please download it again from
your computer.
- Video file may be corrupted.
Please use the video converter
software to recreate the video
clip.