Troubleshooting
56 HP StorageWorks 3800ux/7100ux Optical Jukebox User’s Guide
RESERVED displays when a disk eject is
attempted
The application software reserved the
element for its use or a security
configuration was set to prevent disk
ejection.
■ See “Setting an operating
configuration
” on page 41.
■ Attempt the operation using your
application software.
EMPTY * displays when a disk eject is
attempted
This is not an error. There are no disks in
the jukebox.
TRANSPORT FULL displays when a
disk eject is attempted
■ The disk transport mechanism
already contains a disk. Refer to
your host and application software
documentation for recovery
procedures.
■ Attempt an EMPTY PICKER test
(see “Internal tests” on page 47).
■ If unsuccessful, contact your service
representative.
SOURCE NOW EMPTY displays when a
disk eject is attempted
The application software moved the disk
from the slot you chose before your eject
command executed.
■ Press CANCEL. You may have to
wait for the application software to
replace the disk into the slot before
attempting another eject.
■ Initiate an INIT ELEM STATUS
test (see“Internal tests” on page 47).
MAILSLOT FULL displays when a disk
eject is attempted
A disk is in the mailslot. To remove the
disk, select EJECT *, select the slot you
want the disk ejected from again, and
eject the disk.
Operation
Forgot the password
■ Enter the default password (000
000 000).
■ If unsuccessful, contact your service
representative.
Table 9: Troubleshooting installation (Continued)
Problem Solution