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Page 36 Coby Electronics Corporation www.cobyusa.com Page 37
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TROUBLESHOOTING
If you have a problem with this unit, please read the troubleshooting guide below
and check our website at www.cobyusa.com for Frequently Asked Questions
(FAQs) and rmware updates. If these resources do not resolve the problem,
please contact Technical Support.
COBY Electronics Technical Support
56-65 Rust Street
Maspeth, NY 11378
Hours: 8:00 AM–11:00 PM EST, seven days a week.
Phone: 718-416-3197, 800-681-2629, or 800-727-3592
Email: techsupport@cobyusa.com
Web: www.cobyusa.com
There is no power to the device.
Ensure that the Power Switch on the main unit is physically set to the ON
position.
Ensure that the AC adapter cord is securely connected to the player and the
proper wall outlet.
The device will not play the disc.
Ensure that a supported disc is loaded in the player label-side up.
Ensure that the disc’s rating level does not exceed the player’s parental
rating level.
Ensure that the disc is not damaged or too dirty. Clean the disc or try
another disc.
Moisture may have condensed inside the player. Remove the disc and
leave the player on for 1-2 hours and then try again.
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