Filter
Top Products
25 26
Troubleshooting
Thistroubleshootingguideaimstosaveyoutimein
caseyouexperienceanyinconveniencewiththis
digitalaudioplayer.Ifyouarestillhavingdifficulty,
pleasecontactTechnicalSupport.
Myplayerdoesnotwork.
Filetransferfailure.
Poorsoundqualityornosound.
1.Ensurethatthebatteryischarged.
2.Ensurethatthebatteryhasbeenproperlyinstalled.
1.EnsurethattheUSBdriverhasbeeninstalled
correctlyonthePC.
2.EnsurethattheUSBcableisattachedsecurelyto
boththePCandyourplayer.
3.Ensurethatyourplayer'smemorycapacitylimithas
notbeenreached.
4.Ensurethatthebatteryischarged.
1.Ensurethatthevolumelevelisnotsetto"0".
2.Ensurethatyourheadphonesareattachedsecurely
totheheadphonejack.
3.Poorsoundqualitymayresultfromcorruptorpoorly
encodedmusicfiles.Trydownloadingthemusicfile
againorencodingthefileatahigherbitrate.The
recommendedminimumbitrateforthisplayeris128
kbpsforMp3filesand64kbpsforWMAfiles.
Troubleshooting
There'ssomethingwrongwiththeLCDscreen.
1.Remove,andthenreplacethebattery.
2.PleasecallTechnicalSupportforaHot-keyreboot.
TechnicalSupport
MondaytoFriday:8:30AM-8:30PMEST
SaturdayandSunday:9:00AM-5:30PMEST
Telephone:800-681-2629or718-416-3197
Youcanalsoreachusonlineator
bye-mailat.
www.cobyusa.com
techsupport@cobyusa.com
PoorFMreception
1.Ensurethatyourearphonesarepluggedintothe
headphonejack.(Thecordoftheearphoneswork
asanFMantenna.)
2.Adjustthepositionofyourearphonecordsand
player.Turnoffnearbyelectronicdevices.