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Return Policy
To obtain service under this warranty follow these steps:
1) Return to retailer
2) For U.S. and Canada only: If the retailer’s return period has been exceeded,
call the EGO Helpline at (562) 903-9550 or Toll Free at (800) 747-2660,
M-F, 8am-5pm, PST.
3) A Return Merchandise Authorization (RMA) number for your return must
be assigned before return of product.
4) RMA number must be clearly marked on the four sides of package. A
missing or unclear RMA number may result in a delay of claim.
5) Legible contact information must accompany the package with the
following information: Name, complete physical address, and phone
number where you can be reached. Missing or unclear contact information
may result in a delay of claim.
Return Policy (continued)
6) Please ship the product postage paid or freight prepaid. COD shipments
will not be accepted. Atlantic will not assume responsibility for loss of
damage during incoming shipment. For your protection, carefully package
the shipment and insure it with the carrier.
7) Forward the product with legible dated proof of purchase to Atlantic,
Inc., 10018 Santa Fe Springs Road, Santa Fe Springs, CA 90670, USA
Attention: Returns Department.
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