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Limited Warranty
PORTABLE DVD PLAYERS
90 DAYS LABOR/ONE YEAR REPLACEMENT OF PARTS
WHO IS COVERED?
Proof of purchase is required to receive warranty service such as the original sales receipt showing original date
of purchase from an authorized APEX Digital, Inc. dealer in N. America. Keep your original box and packaging
in case your unit needs to be shipped to us. You will need to prepay shipping and APEX will pay the cost of
shipping the unit back to you. You are required to email or call Customer Support for proper instructions to ship
unit for repair. A return authorization number is required prior to acceptance by Apex. Register your product
online at www.apexdigitalinc.com.
WHAT IS COVERED
Warranty repair from the original date of purchase: One (1) year replacement of parts; 90 day limited labor war-
ranty coverage. If you don’t have proof of purchase, your unit will be considered out-of-warranty & will
be charged at a flat labor rate.
WHAT IS EXCLUDED?
Your warranty does not cover:
- Labor charges for installation or setup of the product, adjustment of customer controls on the product, and
installation or repair of antenna systems outside of the product.
- Product repair and/or part replacement because of misuse, accident, unauthorized repair or other cause not
within the control of Apex Digital, Inc.
- A product that requires modification or adaptation to enable it to operate in any country other than the coun-
try for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by
these modifications.
- Incidental or consequential damages resulting from the product. (Some states do not allow the incidental or
consequential damages, so the above exclusion may not apply to you. This includes, but is not limited to, pre-
recorded material, whether copyrighted or not.)
-Shipment and service to a NON-AUTHORIZED repair facility.
BEFORE REQUESTING SERVICE:
In the event after following all of the operating instructions including the Troubleshooting Guide and review-
ing updated FAQ’s on the Customer Support & FAQ page of our website, www.apexdigitalinc.com, should you
find that service is still necessary, email or call Customer Support for an RA number.
ORDERING ACCESSORIES:
You may purchase parts and accessories by visiting www.apexdigitalinc.com under Accessories or email/call for
pricing and availability of your request.
WHERE IS SERVICE AVAILABLE?
If you previously registered your product(s) online at www.apexdigitalinc.com go to MY ACCOUNT and email
your request. Otherwise, go to PRODUCT REGISTRATION, enter your information and submit to set up your
account. Then email your request. You may also call us at (909) 930-1239 Monday-Friday, 7am-6pm
(California).
This warranty gives you specific legal rights. You may have other rights which vary from state/province to state/province.
APEX DIGITAL