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Symptom Possible Problem Solution
Sound is distorted
Volume level is set too high. Decrease the volume.
Sound source is distorted. If the iPhone or iPod original sound source (MP3) is of poor quality, distortion
and noise are easily noticed with high-power speakers. Try a different audio
source such as a music CD.
Full-featured remote
doesn’twork
Battery is weak. Replace current battery with a new battery.
Full-featured remote is not pointed toward
the speaker system.
Point the full-featured remote toward the Altec Lansing speaker system and
move within 10 feet of the unit.
No sound from the AUX
device, such as an MP3
player or CD player
connected to the AUX jack
Volume on the device is set too low. Increase the volume on the device to approximately ¾ full volume.
Source selector is not set to AUX. Set source selector to AUX.
The speaker system
exhibits erratic or
unexpected behavior;
controls do not function
Static electricity, momentary interruption of
power or abnormal operating conditions
may be responsible.
1. Disconnect the AC adapter cable plug from the speaker system’s jack.
2. Place the handle in the pack position.
3. Wait 20–30 seconds.
4. Place the handle in the kick-stand position.
Reconnect the AC adapter cable plug to the speaker system’s jack.
Note: See the How to Position the Adjustable Handle section for handle
positions.
Troubleshooting