24
980261-001 Rev. B
ALL INDICATORS
FLASH
Print head alert:
Cool down mode
Printing stops
1. Printing will restart automatically after a
few seconds.
1. Check Print Head Bracket is closed.
2. Check if you are using correct card type
(see Technical Specifications).
3. Check Card Thickness Control Lever is
properly adjusted for correct card thickness
(see Chapter 2 - Loading Cards).
4. If two cards are fed into printer at same
time:
- Open cover & remove Card Cleaning
Cartridge, empty feeder, pull jammed cards
out. Replace Card Cleaning Cartridge.
- Remove cards from Card Cartridge, shuffle
them and replace.
5. Check ribbon is loaded correctly inside
printer.
6. Check command.
RED INDICATOR
ILLUMINATES
Printer alert:
Print Head Bracket open
Card Jam
Ribbon Jam
Command Error
The printer stops working
RED INDICATOR
FLASHES
Magnetic Encoder alert:
The printer needs cleaning
1. Check that you are using correct magnetic
card type (for low or high coercivity
encoding).
2. Verify Command Syntax.
3. Call technical support.
AMBER & RED
IDICATORS
FLASH
Cleaning alert:
The Printer ejects card and stops.
1. Printer cleaning required.
(see Chapter 4 - Cleaning)
NO INDICATOR
ILLUMINATES
Power cord
The power switch is ON.
1. Make sure power cord is plugged in
properly at both ends.
2. Call technical support.
