6
Troubleshooting
Problem Reasons Solution
Not blowing air
Power is not turned on
Timer fulfilled
Unit is broken/defective
Turn on power
Switch off Timer mode
Contact Sunpentown
Unit will not turn off
"On/Off" button not pressed
Unit is broken/defective
Press the “On/Off” button
Contact Sunpentown
Unit makes noise
There are objects in it
Faulty motor
Air wheel/fan is loose
Take off rear panel and filter
net, remove foreign object(s)
Contact Sunpentown
Contact Sunpentown
Not humidifying
Water level low/empty
Faulty water pump
Add water to Maximum level
Contact Sunpentown
No swing
“Swing” button not pressed
Faulty leaf motor
Press the “Swing” button
Contact Sunpentown
Your Guarantee
If this product is found to be faulty as a result of faulty materials or workmanship within
one year from date of purchase, it will be repaired or replaced free of charge.
This guarantee is subject to the following terms:
1. Sunpentown must be notified of the fault.
2. Proof of purchase must be presented to Sunpentown’s nominated representative.
3. The warranty will be void if the product is modified, misused or repaired by an
unauthorized person.
4. The guarantee after repair or replacement will not be extended beyond the
original one-year period.
5. All replacement parts or units will be new or reconditioned.
6. Parts or units, which are replaced, become the property of Sunpentown.
7. The warranty applies for the use of the product in the USA.
8. Warranty does not include freight charges.
This GUARANTEE is in addition to your Statutory Rights.
18249 Valley Boulevard, City of Industry, CA 91744
Tel: 626-581-1818 Fax: 626-581-1398
SU NPEN TOW N IN TER NAT IO NA L INC .
