A SERVICE OF

logo

Open as PDF
next previous
Trouble Shooting Guide
14
Problem Possible Reason Solution
Waterisspitting
fromthesoleplate.
Thetemperatureofthe
soleplateissetbelow
theSilksetting.
TurnthesoleplatetemperatureuptoSilk
oraboveandwaitforthesoleplatetoreach
theselectedtemperature.Beforeusingthe
steamgeneratoronagarmentdirectashot
ofsteamintotheairtoreleaseanyremaining
condensation.
Theunithasbeenleft
overnightandwater
residuehasbuiltupin
thesteamhose.
Theunithasbeen
movedorshaken
duringuse.
Ensuretheunitisplacedonstablebaseand
isnotmovedorshaken.Ensurethesoleplate
temperatureisturneduptoSilkoraboveand
waitforthesoleplatetoreachtheselected
temperature.Beforeusingthesteamgenerator
onagarmentdirectashotofsteamintothe
airtoreleaseanyremainingcondensation.
TheCalcClean
indicatorlight
illuminated.
Theunitneedstobe
descaled.
Waitfortheunittocooldownandthen
followingtheCareandCleaninginstructions
onpage11.Onceyouhavecompletedthe
descalingprocessandrefilledthetank,
pressandholdthePowerbuttonfor3seconds
toswitchofftheCalcCleanindicatorlight.
Thepowerlightwillilluminateandtheunit
willbeginheatingasnormal.
TheCalcClean
indicatorlightis
stillonafterthe
unithasbeen
descaled.
TheCalcClean
functionhasnotbeen
reset.
Whenyouhavecompletedthedescaling
processandrefilledthetank,pressandhold
thePowerbuttonfor3secondstoswitchoff
theCalcCleanindicatorlight.Thepowerlight
willilluminateandtheunitwillbeginheating
asnormal.
Allthelightsonthe
controlpanelare
flashing
Thismaybearesultof
thattheunithasnot
beendescaledproperly.
Thiscouldbeanindicationthatthesteam
generatorhasnotbeendecalcifiedonaregular
basisasrecommendedbytheCalcClean
indicator.Decalcifytheunitimmediately.
Ifthelightsonthecontrolpanelcontinue
toflashafteryouhaveproperlydecalcified
theunitpleasecallCustomerServiceson
1300881861.