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Error Code
Typically the system will show an error message and error code if a
problem occurs. Please reference the below diagram for a description of
the error codes and the recommend solution:
Blank Disc is in the Source Tray. Make sure
the source is properly selected and double
check the master disc.
The Master Disc is not recognized by the
Source Tray. Please eject and reload the
master disc or double check the master disc
for quality
There is no blank disc(s) recognized by the
system. Please make sure the blanks disc(s)
is properly placed in the recording tray(s).
Burner Mixed
or Firmware
Version Mixed
The writers carry different model/version.
They are required to be identical for proper
duplication. Contact our Tech Support for
detail.
Targets &
Master Not
Compatible!
The master disc is a different format than the
blank disc(s). The format between the
master disc and blank must be the same.
The blank media you’ve inserted are not
blank. Check your blank media’s quality.
Targets &
Master Size
Mismatch!
The size of your master disc and the copied
disc doesn’t match. This error usually occurs
during the Compare process. Double check
the master and the copied disc.
The blank discs you’ve placed are not
identical. Please make sure they have the
same brand and speed to ensure proper
duplication.
Targets are not
RW discs!
The media you are trying to erase are not
RW media. ONLY RW media is able to be
erased.
Master Disc is
CSS Protected!
Your Master Disc is Copy Protected. You
can not copy this type of disc.
The Blank media you are using are not
being recognized by the Writers.
