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viii
Paper Errors............................................................................. 36
Manual Paper Feed Request .................................................... 36
Controller Errors......................................................................37
Interface Errors........................................................................ 37
Print Quality Problems................................................................... 37
Software Problems ......................................................................... 39
Hardware Problems........................................................................ 41
Section 5-Service and Support
OKIDATA ONLINE ................................................................ 42
Your Dealer ............................................................................. 42
The Okidata Customer Support Center ................................... 42
Okidata Customer Service Representatives ............................. 42
Faxable Facts........................................................................... 43
Purchasing Supplies.................................................................43
Ways to Purchase .............................................................. 43
Warranty Service ..................................................................... 43
Okidata Service Centers .......................................................... 43
OKIDATA SERVICE CENTER LOCATIONS ....................... 44
WARRANTY .......................................................................... 45
OVERNIGHT EXCHANGE ...................................................46
INDEX .................................................................................... 47
Material Safety Data Sheet ...................................................... 49