392 Chapter 10
Tuning, Troubleshooting, Security, and Maintenance
Troubleshooting: Specific Problems
❏ ”Troubleshooting” chapter in the HP OpenView Network Node
Manager Reference.
❏ ”Troubleshooting” chapter in HP OpenView Data Management
Administrator’s Reference.
❏ Manuals supplied with the database.
Oracle-specific Database Problems and Solutions
Problem ITO process cannot be started. The following error message (or similar) is
displayed on standard error:
Database error: ORA-01034 : ORACLE not available
ORA-07318 smsget = open error when opening sgadef.dbf file
HP-UX Error: 2: No such file or directory (OpC50-15)
Could not connect to database P:openview
Please check that the database processes are running (OpC50-2)
Description The Oracle database services are not running.
Solution Start the Oracle database:
su oracle -c “{ORACLE_HOME}/bin/dbstart”
Problem Creation of the ITO database was successful but opcdbinst or
opcdbinit fails.
Description A The database creation is done as Oracle DBA with connect internal.
opcdbinst and opcdbinit, however, connect to the specific
ORACLE_SID over the Oracle pipe driver as user opc_op
