NetTool
Users Manual
iv
Ping................................................................................................................................ 5-4
Assigning an IP Address to NetTool.......................................................................... 5-4
Pinging a Single Device ............................................................................................ 5-4
Pinging Multiple Devices........................................................................................... 5-5
6 Common Problems...................................................................................................... 6-1
Introduction.................................................................................................................... 6-1
Displaying the Problem Log........................................................................................... 6-1
Understanding the Problem Log Display................................................................... 6-2
Things to Consider.................................................................................................... 6-3
Problems NetTool Detects............................................................................................. 6-3
Link Connectivity Problems....................................................................................... 6-3
Network Problems..................................................................................................... 6-5
Health Problems................................................................................................... 6-5
NetWare............................................................................................................... 6-6
TCP/IP.................................................................................................................. 6-7
Host Configuration................................................................................................ 6-7
Name Resolution.................................................................................................. 6-8
NetBIOS............................................................................................................... 6-9
Web...................................................................................................................... 6-10
Email .................................................................................................................... 6-10
Printer................................................................................................................... 6-11
Unwanted protocols (when enabled).................................................................... 6-12
7 Verifying Voice over IP Service .................................................................................. 7-1
Introduction.................................................................................................................... 7-1
Running AutoTest.......................................................................................................... 7-1
Viewing PoE Voltage and Pair Information ............................................................... 7-2
