Epson SureColor T-Series User’s Guide
Problem Solver
178
Margins appear in borderless
printing.
Feeding or ejecting problems
Unable to feed or eject paper.
o
Is the Color Density setting correct?
Lower the density of the ink in the Paper
Configuration dialog box from the printer driver.
The printer may be firing too much ink for some
paper. See the printer driver help for more details on
the Paper Configuration dialog box.
o
Are you printing on tracing paper?
If too much ink is used when printing in B&W on
tracing paper, you may get better results by
choosing a lower print density in the Paper
Configuration dialog box or by selecting Tracing
Paper <Low Duty> for Media Type.
o
Are the settings for the print data in the
application correct?
Make sure that the paper settings in the application
are correct as well as in the printer driver.
U“Borderless Printing” on page 92
o
Are the paper settings correct?
Make sure that the paper settings of the printer
match the paper that you are using.
o
Have you changed the amount of
enlargement?
Adjust the amount of enlargement for borderless
printing. Margins may appear if you set the amount
of enlargement to Min.
U“Borderless Printing” on page 92
o
Is the paper stored correctly?
The paper may expand or contract if it is not stored
correctly so that margins appear even when
borderless is set. See the documentation supplied
with the paper for more information on the storage
method.
o
Are you using paper that supports
borderless printing?
Paper that does not support borderless printing may
expand or contract while printing so that margins
appear even when borderless is set. We recommend
using paper that is designed to support borderless
printing.
o
Try adjusting the cutter.
When there are margins on the top and bottom of
the roll paper while performing borderless printing,
try performing Adjust Cut Position. It may reduce
the margins.
U“The Maintenance Menu” on page 138
o
Is the paper loaded in the correct position?
See the following for the correct paper loading
positions.
U“Attaching the Roll Paper Adapter” on page 27
U“Loading and Removing Cut Sheets” on page 37
U“Loading and Removing Poster Board” on page
39
If the paper is loaded correctly, check the condition
of the paper that you are using.
o
Is the paper loaded in the correct direction?
Load cut sheets vertically. If they are not loaded in
the correct direction, the paper may not be
recognized and an error may occur.
U“Loading and Removing Cut Sheets” on page 37
o
Is the paper creased or folded?
Do not use old paper or paper with folds in it. Always
use new paper.
o
Is the paper damp?
Do not use paper that is damp. Also, Epson special
media should be left in the bag until you intend to
use it. If it is left out for a long time, the paper curls up
and gets damp so that it does not feed properly.
o
Is the paper wavy or slack?
Cut sheets become wavy or slack due to changes in
temperature or humidity which may result in the
printer being unable to recognize the paper size
correctly. Flatten the paper before loading it in the
printer, or use new paper.
