96 Troubleshooting
Frames Are Not Detected Correctly
Color of the Print Result Is Different from the Original Film (Too Red or
Too Blue)
Other Scanning Troubles
Refer to the Scanning Guide on-screen manual.
Cause Action
Film is out of position. Reposition the film in the Film Strip Frame on the Film Guide so that the
separation lines between frames are aligned with the white line marks of the
Film Holder.
For loading the film, see “Scanning a Film” on page 35.
Note
Repositioning the film may not resolve the problem, depending on the film. In
this case, scan from the computer. For details, refer to the Scanning Guide on-
screen manual.
The frame of a film is scanned on the
edge of an image. / The edge of an
image is missing.
Adjust Film print cutting range and rescan.
Refer to “Print Settings” in “Changing the Machine Settings” of the User’s Guide
on-screen manual.
Cause Action
The color balance of the film is off,
depending on the shooting conditions
or objects.
You may not obtain satisfied print results for some films, even if you adjust the
color setting in the advanced print settings of the film print mode. In this case,
scan the film on the machine and save it to the computer. Then adjust the color
of the scanned image on the computer using an image manipulation program
and print it. For details, refer to the Scanning Guide on-screen manual.
