Error Messages
98
Troubleshooting
Cartridge has been changed
• The cartridge was changed for a cartridge of a different size after the print menu
was displayed. Insert a cartridge of the same size or change the print settings.
Cartridge has been changed
Trim Setting Adjusted
• If the cartridge is changed after the trimming setting have been made, the printer
automatically sets the trimming frame again to fit the paper size.
Cartridge not compatible
• Use a cartridge that is compatible with this printer.
Communication error
• Turn the printer, camera and computer power off, then turn on again.
• Check the Printing Images When Connected with Camera section (p. 53). If the
error message continues to display, contact a Canon Customer Support center for
assistance.
Disconnected
• Make sure that the printer and the sender are in appropriate distance.
• Check the sender's power supply.
Print output tray is full
• Remove accumulated paper from the print receptacle.
Cartridge incorrectly inserted or not loaded
• Load the cartridge.
• Remove the cartridge and insert the cartridge all the way, then close the cartridge
cover.
Image too large.
• Images larger than 8000 x 8000 pixels, or 32 MB or larger files cannot be played
back. Select another image.
•
When printing from a mobile phone (wirelessly), the maximum image file size that can
be transmitted is 3 MB (maximum file size varies depending on the mobile phone).
