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12.Troubleshooting.
WARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electronic shock.
If a fault occurs, first check the points listed below before taking the system for repair.
If you are unable to remedy a problem by following these hints ,consult Your dealer or
service center.
Problem
USB Connection issues
Under Windows 98SE, the VP6300 should not be connected to the system before
the driver has been installed.
If using a USB port in the front of your computer, try a USB port in the back. Front
USB ports are often from non-powered.
If using a laptop computer and a docking station, try connecting without the
docking station.
Solutions
If you cannot see the files on the device after copied files to VP6300 via USB from
computer , You must properly remove ( un-mount) your VP6300 from the computer
before disconnecting the USB cable to avoid loss of data or freezing the computer
and VP6300.
Problem
Macintosh
TM
OS issues
MacOS 10.0.x does not adequately support FAT volumes. Upgrading to 10.1 or
later is mandatory
The FAT-32 format made by MacOS X´s Disk Utility is incorrect. Formatting must
be done under MacOS 9.
Solutions
The FAT volumes do not appear or disappear until after the mouse is being moved.
Problem Corrupt data , General Error , Can’t open Source File
Due to file allocation table (FAT) has been corrupted, the data in memory card
transferred into VP6300 may be looks faulty, please backup the data and run
ScanDisk , Dsik Defragmenter or reformat the memory card.
Solutions
The browser will show a ? icon indicating that it is not one of the standard file types
that it can play.
Problems Formatting, and partitioning
Solutions
To work in the stand-alone mode, both the disk and the memory cards must be
formated to the FAT or FAT-32 file systems.
To have the 30G above Hard Disk works on your PC , you can partition the HDD.