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SERVICE NOTES
Service under guarantee is only provided upon presentation of reasonable
evidence (e.g. completed guarantee card or purchase receipts) indicating the
date of the claim is within the guarantee period.
The guarantee is not valid if the defect is due to accidental damage (including
during transport), misuse or neglect and in case of alterations or repair carried
out by unauthorised persons.
The guarantee may not apply if the product requires modification or
adaptation to enable it to operate in any country other than the country for
which it was designed, manufactured, approved and/or authorised or if any
damage results from these modifications.
Service (during and after guarantee) is available in all countries where this
product is officially distributed by Vivid Audio. In countries where Vivid Audio
does not distribute the product, the local Vivid Audio Agent or distributor
organisation will provide service although there may be a delay if the
appropriate spare parts and technical manual are not readily available.
These statements do not affect your statutory rights as a consumer.
In the event of difficulty please contact the Vivid Audio via our web site
www.vividaudio.com
Guarantee
This Vivid Audio product is guaranteed against failure arising from faulty
workmanship and materials for a period of 2 years from date of purchase. An
extended guarantee may be negotiated by registering your product on our
web site
www.vividaudio.com. These guarantees are not transferable.
This guarantee is only valid in the country of original purchase.
All claims under this guarantee must be made to the distributor in the buyer’s
country by returning the unit securely packed in the original crate and
packaging, with all accessories, postage/freight pre-paid and insured. The unit
will be repaired or replaced at no charge for parts and labour.
This guarantee remains valid only if the serial number of the unit has not been
defaced or removed and if repairs are performed only by authorised Vivid
Audio dealers or distributors.
It does not cover damage due to misuse, accident or neglect. The distributor
or manufacturer, (Vivid Audio (PTY) Ltd, South Africa), retains the exclusive
right to make such judgement on the basis of inspection. The retailer,
distributor and manufacturer of this Vivid Audio Loudspeaker shall not be
liable for consequential damage arising from the use, misuse or failure of this
product, including injuries to persons or property.
To qualify for this guarantee, the enclosed guarantee registration card must
be filled in and returned to the manufacturer within 14 days of purchase, OR
the product may be registered via Vivid Audio’s web site, at
www.vividaudio.com.
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