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More Information
Troubleshooting Tips
The player does not turn on when
the PLAY button is pressed?
• Battery may be inserted incorrectly.
• Battery may be empty.
Skipping tracks or bad sound
quality?
• Repeat, random or program function
may be activated.
• There may be strong magnetic fields
(e.g. too close to TV) near the unit.
• Low Battery level. Replace with new
ones.
Cannot perform playback?
• LOCK function may be activated.
• There may be no mp3 tracks in the
internal memory.
USB display does not appear when
connected to computer?
• Check connection between your unit
and the computer. ( Refer to the “USB
Driver Installation; MusicMatch
Jukebox
TM
Software” instruction
manual)
• Check if the USB drivers are properly
installed ( Refer to the “USB Driver
Installation; MusicMatch Jukebox
TM
Software” instruction manual)
The player does not respond to key
operations?
• Turn the player off by removing the
battery. Reinsert the battery
properly and turn the player on
again to resume normal operations.
Note:
For better result, we
recommend a constant encoded bit
rate from 32 to 320kbps for mp3
and 48kbps to 192kbps for Windows
Media Audio.
Nevertheless, your unit may play
tracks encoded in variable bit rate
(VBR).
Cannot playback tracks on the
player.
• Make sure audio tracks are encoded
in the mp3 or Windows Media
formats at supported bitrates.
Bitrates support by the player:
mp3 – 32 to 320 kbps
wma – 48 to 192 kbps
• WMA files may be DRM protected
and you don’t have the proper rights (
license) to play the files.
• Check the website and/or application
help system of the music download
service provider from where the
content was purchased from for
license acquisition details. For more
information on how license
acquisition works, go to www
.microsoft.com/windowsmedia/drm.
Note:
Under some rare
circumstances, your unit
might report less memory than is
available for storing music files. If
this happens, format the device to
recover all the memory.
Warning:
Formatting the device will
erase all stored contents.
Backup all the valuable files before
doing so.
!
Note:
This unit may temporarily
cease to function if
subjected to electrostatic
disturbance. To resume normal
operation, it may be necessary to
remove and reinstall the battery. If
the unit is connected to the computer
via USB cable, disconnect and
reconnect of the USB cable is
required.