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Should you encounter a problem
with your unit, find your problem
in the troubleshooting checklist
below and take the indicated
corrective action. If the problem
persists, contact your Sony dealer.
Note that if service personnel
changes some parts during repair,
these parts may be retained.
When bringing the system in for
repairs, be sure to bring in the
entire system.
This product is a system product,
and the entire system is needed to
determine the location requiring
repair.
The remote does not function.
• Update your iPod with the latest
software before using with
TDM-iP20.
• Remove any obstacles.
• Point the remote at the AV
system (DAV series, etc.)’s
sensor.
• The distance between the
remote and the AV system is too
far.
• Replace the battery.
• Make sure the iPod* is securely
connected.
• Check that the DMPORT
function is selected on the AV
system.
• Turn on and off the AV system.
Video/photo image from the
iPod does not appear on the TV
screen.
• Make the connection according
to your AV system (page 7).
• Check that the TV output setting
on the iPod is on (Refer to the
user’s guide of your iPod).
• Check the color system (NTSC/
PAL) on your iPod (Refer to the
user’s guide of your iPod).
• Check that the iPod* is
compatible with the video
output (Refer to the user’s guide
of your iPod).
• Check that the connected AV
system is compatible with the
video output of DMPORT
(Refer to the operating
instructions of your AV
system).
• Check that the DMPORT
function is selected on the AV
system.
Video/photo image from the
iPod does not appear on the
iPod display.
• Adjust the video/photo image
output settings to the
appropriate settings.
Additional Information
Troubleshooting
continued