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Troubleshooting
If you run into any problems using the unit, use
the following checklist. Should any problem
persist, consult your nearest Sony dealer.
The unit does not turn on.
• Make sure the AC adaptor and the AC
power cord are connected correctly.
There is no sound.
• Adjust the volume.
There is noise.
• Make sure the unit is not in the vicinity of
in-use portable phones, etc.
• If connecting the unit via a device with a
built-in radio or tuner, broadcasts may not
be received, or sensitivity may be reduced.
Locate the unit farther away from the
device and check whether you can listen to
the broadcasts satisfactorily.
The unit does not turn off.
• The unit enters standby or network
standby mode when you turn off the
power. If you want to completely turn off
the power, disconnect the AC adaptor.
• If you turn the unit to standby mode
immediately after turning on it, it may take
a while for the unit to enter standby mode.
The unit turns on and starts playback
automatically.
• When the unit is in the network standby
mode and receives a command to playback
on the “AirPlay” device, the unit turns on
and starts playback automatically
(page 6).
The unit turns off automatically.
• The unit enters the selected standby mode
when it is idle for 20 minutes.
The ?/1 indicator flashes red.
• The unit is in protect mode.
• Disconnect and reconnect the AC adaptor,
then turn the unit on again.
If the ?/1 indicator still flashes, consult
your nearest Sony dealer.
This unit does not operate if you press
the buttons of this unit or those of the
remote control.
• Buttons do not work while initializing or
starting up.
• Buttons do not work while you are
updating the software.
• Buttons other than the ?/1 button do not
work in the network standby or standby
mode.
The unit and the AC adaptor are getting
hot.
• This is not a malfunction.
There is no sound.
• Make sure the iPod is playing back.
• Make sure the iPod is connected firmly.
• Update the unit and the iPod to use the
latest software beforehand.
• Make sure the iPod is compatible.
• Make sure the function for iPod is
selected.
Operation is not performed.
• Make sure the iPod is connected firmly.
The iPod does not charge.
• Make sure the iPod is connected firmly.
• Make sure the AC adaptor and the AC
power cord are connected firmly.
Additional Information
General
iPod