Filter
Top Products
2-680-300-01(1)
Symptom Cause or corrective action
Sony Reader
authorization/de-
authorization is not
possible with
CONNECT eBooks.
Sony Reader authorization/de-
authorization is not possible with
CONNECT eBooks if “Screen Lock”
of Sony Reader is set to “ON.” Set it
to “OFF,” then authorize/de-authorize
Sony Reader.
Reading/playing/viewing contents
Symptom Cause or corrective action
A book cannot be
read.
A book with copyright protection
cannot be read on any device other
than the authorized one.
An audio file cannot
be played back.
Audio files that are not supported by
Sony Reader cannot be played. For
details on supported audio files, refer
to
page 45
.
Sound is not output.
Raise the volume if it is set low.
If sound is not output through
headphones, make sure the
headphone plug is firmly inserted in
the headphone jack.
A picture cannot be
displayed.
Picture files that are not supported
by Sony Reader cannot be viewed.
For details on supported picture files,
refer to
page 49
.
A picture of large size may not be
displayable, and its file will not appear
in the list. Delete the picture file using
CONNECT Reader.
Screen (continued)
Continued
59