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NWZ-S636F / S638F / S639F / S736F / S738F / S739F .GB.4-110-117-11(1)
Troubleshooting
136
136
Symptom Cause/Remedy
“VPT(Surround)” setting
or “Clear Stereo” function
is not effective.
W
hen outpu
tting to external audio speakers using
the optional cradle, “VPT(Surround)” settings and
the “Clear Stereo” function may not be effective
because the player is designed for compatible
headphones only. This is not a malfunction.
Cannot see the video, but
can hear it.
Th
e file is a
.
3gp file
. (.3gp only supports audio.)
The video is not in a v
ideo folder.
Place the video in a v
ideo folder by dragging and
dropping.
Buttons do not work.
The HOLD switc
h is set to the HOLD position.
Slide the HOLD swi
tch to the opposite position
(
page 12).
The player con
tains moisture condensation.
Wait a few ho
urs to let the player dry.
The remaining ba
ttery power is low or insufficient.
Charge th
e battery by connecting the player to a
running computer (
page 23).
If you char
ge the battery and nothing changes,
press the RESET button to reset the player (
page 132).
While “Conne
cting” or “Connected USB (MTP)” is
being displayed, you cannot operate the player.
Disconnect t
he USB connection, then operate the
player.
Playback does not stop.
With this pl
ayer, there is no difference between
stopping and pausing. When you press the
button, appears and playback pauses/stops.
The player does not work.
Th
e remaining ba
ttery power is insufficient.
Charge th
e battery by connecting the player to a
running computer (
page 23).
If you char
ge the battery and nothing changes,
press the RESET button to reset the player (
page 132).
Continued
Operation (continued)
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